Ellsworth & Stout, CPAs - Las Vegas, Nevada

Roger F.

I was utilizing the services of this firm for over 4 years. I was then transferred to a Deborah Perry that took over my file 2 years ago without being notified prior. I continued to use their services, despite many times that Deborah responded condescending, or not in a timely manner. They continued to render services without taking money at times or even explaining what they were doing, the costs, or really notifying me of an invoice or cost, until after the service was completed. I actually paid close to $4,000 for a service to the IRS that I was told would be completed, that was not accepted by the IRS with their processes. I went through a divorce in 2023 and in doing so, I was traveling in and out of the country. I was disputing some of the invoices given to me, and in doing so, they continued to refuse appointments for me to come into the office until I "settled my invoices". I sent countless emails to Deborah in regards to speaking to me, and they were all disregarded. Finally back in the country, I verified and settled my invoice, and received a nasty phone call from a Mark, who claimed to be an account manager. He stated they do not work for free, and that they will discontinue services with me, after I just paid my invoice. I nicely explained I was traveling and said in the future I would actually like to pay my invoices in advance for services I am actually requesting, but this individual was extremely rude, and arrogant stating he is confident that this firm is good enough that they won't care what reviews I write, or need my business. I would highly suggest not ever using this firm as they are late in responding, expensive and talk to you in a very condescending way. If I could give these people 0 stars I would,after all the money I spent at this firm. Go to a different firm.

LV X.

What an amazing experience! Their entire staff is friendly, knowledgeable, and true experts in their fields. Brian is the best and I highly recommend his services for your personal and business taxes.

Lianna

They asked us to upload our documents to their portal. After uploading our last 3 years of tax returns, we did not hear back from them. I called after a week and they said they couldn't take on more clients. Why ask for us to upload taxes if you can’t take more clients? Waste of time and effort.

Kathryn E.

I sent them a message yesterday, and already had an appointment scheduled for this morning. They are quick! We were able to consult over the phone so my husband and I didn't have to miss work while going into an office. They are reasonably priced, and we are pleased with the service. We spoke with Daine, who was very informative and helpful. He educated us much more than he had to, and it was very much appreciated. I highly recommend these guys.

Kyle

While the people here were kind to work with, the person working on our tax return had some knowledge gaps. Specifically around SEP IRA contribution limits, differences between the SE health insurance deduction and the premium tax credit, FINCEN, and more. And then little things like misspelling one of our names, figures being entered slightly incorrectly compared to uploaded documents, etc. While we did learn some new things that reduced our tax liability somewhat, overall we didn't think this was a good value and next year we'll do it on our own.

Janice B.

I was in a bind. I hadn't filed taxes in 3 years, due to a divorce and other financial situations. Dain Ellsworth rolled up his sleeves and got all 3 years done in NO TIME, at a VERY REASONABLE fee, and with the UTMOST of professionalism. I can't say enough about the EMOTIONAL relief Mr. Ellsworth provided as I was SURE I would be in a very bad place. Instead, with his access he was able to provide information I have been trying to obtain for MONTHS, which got my taxes done and on their way in less than a week. I can't say enough about Mr. Ellsworth and his associates. I would like to recommend he and his associates for ANY of your TAX or Accounting needs.

Liz S.

Ellsworth Gilman & Stout have prepared my personal taxes for several years. They continue to provide me with the same honest, accurate and timely service as they do for their larger clients. I highly recommend them.

Jess H.

I would give zero stars if possible. They’ve been my CPAs for almost 2 years. They have failed to file my quarterly payroll on time (and cost me fees) and also screwed up my personal tax return with the IRS (penalty and then a refund). They are extremely not responsive to any of these issues. Not helpful with any questions. Seriously - I question whether these positive reviews were from friends or family members.

Addendum: after posting this review, I had a very helpful phone call from E&S. They apologized for my experience, provided an explanation, and had a plan for how to help ensure a smoother process moving forward. I have decided to stick with them for a little bit longer. I therefore have changed my review from 1 star to 3 stars, and will update if my experience improves