Jimmy Au's For Men 5'8 & Under - Sherman Oaks, California

Vic Lee

Just a month ago, spent $1,100 for a blazer and alteration. Very nice fit. Liked it a lot.

After wearing twice, started noticing decolorization on the back. At first, I thought it was some sort of dust. Took it to a top notch dry cleaner. They couldn't do anything about it because it was decolorization.

Took it to Jimmy's. Explained that I only wore twice, got it a month ago, I never sit down or lean anywhere with my jacket on (because I am very careful with my clothes in general for my entire life). A lady from the back came out and said, "This is not a manufacturing flaw. It's something you did yourself. I don't know exactly what you did, but it's your problem not ours." Then, she kept repeating it one after another until I decided to leave because she and this shop clearly don't know how to treat their customer for future business.

Very unfortunate. Nice and kind shop when you go in and purchase. After-care customer service and conflict resolution with customer is extremely poor. They lost me. I could've been a loyal customer spending thousands of dollars every year for next 10 years. Very unfortunate. Maybe someone did ruin the back without me knowing when I wore it, or maybe it happened when I coat checked it. Nonetheless, the problem wasn't who did it. It was how they treated customer when conflict happened and how they dealt with the situation.

J R

TL;DR: Jimmy Au's is the holy grail for short kings like me and Bobby Lee (but don't ask Bobby for style tips). The only thing bigger than their selection? My newfound confidence.

George Li

Had a great time here. Fred and Jimmy were very helpful in picking out items that matched my size and taste. I’m 5’5” and I never thought I could find a leather jacket that had the perfect sleeve length off the rack! I’ll definitely visit again when I visit the LA area again.

Josh Higham

Great fits off the rack. I'm 5'6" with a short arms, a small waist and thick legs, so off the rack clothes are a source of constant disappointment, but Jimmy Au's suits and sport shirts fit me great.

I do like to have my dress shirts altered to fit snugly. A recent purchase did not turn out like I hoped, but Alan and Fred volunteered to pay to ship it back to the store to have the alterations redone. Shirt turned out beautiful, thanks to wonderful customer service.

Tom Rogers

I've been going to Jimmy's for over 30 years. He really wants to dress gents under 5'8 in smart proportional attire with top end materials and the latest fashion. Who else do you know that has that burning desire. Maybe Alan. If they leave us where are we going to go? I don't know either. When you go in, say hi to Frediricko. He's a hoot and will take care of you. If you see Jimmy, ask him to tell you the story about the customer that came in for an Hawaiian shirt. I laugh every time I hear it. See you at the store!

Marc Bresler

My wife had to drag me in, but Jimmy Au was standing at the door to greet us with a smile and a handshake. They expertly outfitted me with excellent customer service and expert advice. I’ll always go there when I need a suit or a special outfit for any occasion.

Mark Preston

Fancy duds for men 5"8' and under. Quality goods, tho. Casual clothes, too. Mr Au gives excellent attention to his customers. Very old school style and modern garb.

Daniel Sarisky

Amazing selection, high quality clothing and service. Customer for life.