Zoom Professional Services - Carlsbad, California

Karla M.

No tengo compañía tampoco aseguramos desde
Marzo 2022 ya me hicieron una auditoría la
Pagué más de $1,000.00
Y ahora no entiendo por qué me quieren hacer auditoría si no tengo ya nada que ver con negocios realmente cómo no pensar que esto es solo una estafa lo peor que el agente que me
Vendió la aseguranza fue la que me recomendó pagar
La
Primera auditoría
En realidad
No estoy
De acuerdo no tiene sentido estas auditorías.

Clara A.

No los contraten busquen otro lugar

Mark S.

This company kept asking for bank statements that I sent three times. They were not clear on what exactly they wanted and all they had to do was make one simple phone call and explain it which was a simple fix, Yet they felt no need to contact me and then sent me a bill for $4,500. If you are an insurance carrier, do not use this service. I almost changed carriers just to get away from this zoom company. And this is why their Google reviews are one star. I am also going to call my insurance carrier and let them know what kind of service their customers are getting from zoom and maybe they will change this audit service to a more professional company

Mike S.

We too have changed policy providers because of Zoom. As with all the others listed here this company just trys and shake you down and add a “Subscription/Association” fee which caused us to notify the California Dept of Insurance. We were told by the state immediately that the fee is not legal to collect unless its contained within the States approved rates.
It is currently being investigated by state.

They continually ask for paperwork that has been submitted 3 times. They try and bully the customer using age old bill collector tactics.

Zoom is why we all hate insurance

James H.

I fired my general liability insurance provider for sneaking an audited service into the policy. they hired Zoom to audit and attempted to extort a huge margin from our profits. do not allow your broker to sell a policy with this type of assertion that they are entitled to a portion of your revenue. I bought a policy that covers only the amount of coverage listed, which is unaudited. do NOT fall for this scam. pay them nothing. I only pray more business owners see this before they are scammed and threatened into paying for exposure that does not exist. your policy has limits, and you only buy the limit when you pay for a policy. there is no additional exposure. Zoom is a scam cloaked in legal looking letters.

Superior E. I. R.

These People Have been PAID in Full-But Continue to Send More Billings. When you call the phone to Discuss why they keep sending billings they scream in the phone!

JOHN R.

They have no idea what they did when sending a letter through electronic transmission threatening fiduciary actions on adhesion contracts that were not made clear furthermore they are in a position of trust making them partied to the tort as joint tortfeasors . This is bad faith practice and a violation to your right to be secure in your own paperwork . The phrase is right to private business . If a claim was presented and a payout was issued then audit away but some astronomical number being thrown out of left field on claims without just cause is a tort when your threatening to create fiduciary abnormality within my credit report not linked to my company which is predatory in nature and will get me and my brothers to fly to Carlsbad and take you into custody for these extortion like tactics it’s called the RICO act and it was passed in 1970 ans your breaking that act by threatening anything . Your a paid for contracted service I don’t need to participate on your need but you must perform not my side . Are yall idiots or something or literally liberal chomos? Which one is it cause it’s one of them .

Mike V.

Awful. I paid over 5k in general liability insurance last year and all of a sudden they sent me to collections for them claiming I owe them 13k additional. They’re nuts! Don’t do business with these thieves